WHAT IS IT ?
F.A.S.T. means “Flow Analysis Survey for Team”.
It is a feeling-based survey : each member of the team is asked to express his personal feeling by considering one topic, choosing three words within a list of 40.
Consolidating all the answers, we get a synthetic and powerful view (a “map”) of a team in relation to a given topic. Two views are available :
- a word cloud, really easy to read
- a flow diagram, based on the Flow model (8 zones, in which the optimal zone is the “flow”)
WHY WE LOVE IT ?
For two reasons :
- it facilitates the expression of feelings : feelings give a lot of useful information: some are on track, others stressed, or relaxed. One part of our job is to help people to express their feelings, in a convenient way, not “pushing them” nor having to teach them a lot of stuff about self-awareness. F.A.S.T. is easy because people just have to pick-up 3 words in a list to express what they feel. It gives a strong “permission” to feel what they feel.
- it gives a unique perspective on a team’s level of engagement : the Flow model outlines that people are happiest when they are in a state of flow, a state of concentration or complete absorption with the activity at hand and the situation. F.A.S.T. allows to see in what state of flow a team is, which in turns can help with identifying specific actions.
HOW DO WE USE IT ?
F.A.S.T. is appropriate when a team is facing a challenge and when we want to generate a good conversation about it. There is always a conversation after a F.A.S.T. survey.
Here are some typical situation where we use F.A.S.T. :
- To prepare an important team meeting or seminar e.g. “how do you feel about the strategy presented last week by our CEO ?”
- To check how things are going on with a project e.g. “how do you feel about the way the project is driven ?”
- To help people think about their role “how do you feel about your responsibility in this project ?”
- To close a process, a seminar “how do you feel about the journey we had together today ?”
F.A.S.T. can be done live (in a meeting) or as an online survey.
WHERE DOES IT COME FROM ?
The Flow model was developed by Mihaly Csikszentmihalyi to better understand motivation and the factors that contribute to it and overall success of an individual.
The 40 feelings list comes from the book “Non Violent Communication, a language of life” from Marshall Rosenberg. Marshall Rosenberg developed a communication process that “helps people to exchange the information necessary to resolve conflicts and differences peacefully”.